Douglas Wanyama Ndinyo

IT Professional | System Administrator | ICT Trainer

Over 5 years of hands-on experience in system administration, network infrastructure, user support, and ICT training. Passionate about using technology to support mission-driven organizations.

Contact Me View Experience

0713 460 201 / 0795 459 080

ndinyodouglas39@gmail.com

Technical Competencies

Expertise in diverse IT domains with hands-on experience

Systems & Servers

Windows Server, Linux, Active Directory, Virtual Environments, System Monitoring

Networking

Switches, Firewalls, Cabling, Network Security, ISP Coordination

Support

Helpdesk Systems, Hardware/Software Troubleshooting, End-User Support

Applications

Google Workspace Admin, Office 365, SharePoint, Backup & Recovery Solutions

Programming

Web Development, Python, PHP, JavaScript (beginner-level)

Training

ICT Curriculum Development, Staff IT Training, Digital Learning Platforms

Professional Experience

Proven track record across diverse IT roles

Feb 2025 – Nov 2025

Technical Support Officer

Magtech Solutions Limited

Manage and monitor network and security systems across client sites
Implement and oversee enterprise backup and disaster recovery protocols
Provide tier-1 and tier-2 support to end users on hardware and software issues
Administer server environments and support cloud-based email and file services

Aug 2024 – Jan 2025

ICT Trainer

CHANF HealthCare Technical Training Institute (NITA)

Developed and delivered IT training sessions tailored to healthcare roles
Conducted staff workshops on system usage and digital transformation best practices
Set up IT infrastructure and maintained lab computers and networks

Feb 2023 – Nov 2024

Computer Science Teacher / ICT Coordinator

The Stepping Stones Elementary School

Maintained IT infrastructure, supported Google Classroom, and trained teachers
Designed ICT-integrated lesson plans and promoted digital literacy in classrooms
Oversaw classroom technology setup and provided technical troubleshooting

Apr 2022 – Dec 2022

Computer Studies Teacher

Kanyangi Girls Secondary School

Delivered computer studies syllabus and led practical lab sessions
Maintained school computers and guided students in IT projects

Apr 2021 – Mar 2022

ICT Intern

Scott Christian University

Supported IT team in network configuration and system maintenance
Assisted with data entry, software installation, and troubleshooting tasks

Education & Certifications

Academic qualifications and professional development

Bachelor of Science in Information Communications Technology

Scott Christian University

2017 – 2021

Relevant Coursework: Network Systems Admin, Web App Development, Security, AI

Certificate in Computer Applications

Kitale Accountancy & Computer Institute

2016

KCSE

Gidea Secondary School

2012 – 2016

Professional Development

Acronis Cyber Security Academy

Tech Fundamentals (2025)

Cisco Networking Academy

Network Support & Security (2024)

BSC Digital Skills Academy

Digital Transformation in Schools (2023)

Key Achievements

Notable accomplishments and projects

Secure Network Deployment

Designed and deployed a secure network at The Stepping Stones Elementary School

Website Development

Developed a website for Kifaransa Village Organization, Translexify Language Solution, and Beautex Technical Training College

Digital Learning Enablement

Enabled digital learning through Google Workspace setup

Infrastructure Projects

Led structured cabling and server room installations for schools and clinics

Academic Improvement

Improved KCSE performance at Kanyangi Girls through ICT integration

Get In Touch

Available for opportunities and collaborations

Contact Information

Phone

0713 460 201 / 0795 459 080

Email

ndinyodouglas39@gmail.com

Referees

Available upon request

Mission Statement

"To utilize my technical expertise and training capabilities to support organizations in achieving digital transformation, secure IT operations, and enhanced learning outcomes through innovative and sustainable technology solutions."

- Douglas W. Ndinyo